FAQ's

How do I place an order?

Placing an order is easy! You can either use the shop link here and order online, call the shop direct (visit the contact page) or simply pop to the Viola Arena where you can visit the store and take a look around!

COLLECT FROM STORE

Our collect from store option is available for Cardiff Devils Home games only. Simply follow the checkout process online and pop to the shop before face off in Viola Arena to collect your goods. You will be sent a confirmation e-mail confirming your collection which you must bring with you. On a Smart Phone is fine. Along with this we will also need a form of ID in the name of the person making the order.

SECURE ORDERING & PAYMENT OPTIONS

We use Shopify Pay for accepting payments. More information on the security of PayPal can be found at www.paypal.co.uk. If you would like to pay with cash, please visit us at Viola Arena.

OPENING HOURS

Online orders can be processed 24 hours a day, 7 days a week, 365 days a year. If you would like to place an order by phone or visit the shop please see the opening hours below.

Monday 11:30 - 17:00
Tuesday
11:30 - 17:00
Wednesday
11:30 - 17:00
Thursday
11:30 - 16:00
Friday
11:30 - 16:30
Saturday
08:00 - 15:30
Sunday 10:30 - 15:30

Times may vary during Devils home games and the day after. Please call 02920384108 to check.

STOCK LEVELS

We aim to keep as much stock as possible for all the products we offer on our website, sometimes things do go wrong unfortunately but we will contact you as soon as possible if there are any problems with your order and either offer an immediate refund or, where possible, a replacement product at the same or higher value.

SIZE GUIDE

We recommend trying all jerseys on in store before ordering online to ensure a correct fit. If ordering from overseas or unable to get to the store to try on the jersey, please give us a call or email and we'll work together to find the perfect fit for you.